[Answer]

- Android users search “sHome” in the Google Play Store and install the “sHome Doorlock” app.

- iOS Users search “sHome” in the App Store and install the “sHome Doorlock” app.

[Answer]

Please contact the place of purchase.
※ For more details on using the app, please login to the app and check the FAQs.

[Answer]

You can register up to eight smartphones.

[Answer]

You can find information on store locations by clicking on Home > Offline Store menu on our website

[Answer]

This key override allows you to open the door using a key when the battery is dead or in an emergency situation.
※ Emergency key may not be provided for some products. Please check if an emergency key is provided for the model you purchased.

[Answer]

Please apply for product dismantling and transfer through the store where you purchased the product.

[Answer]

You can check the information by touching Home > Offline Store menu on our website.

[Answer]

The specifications for interoperability vary by Smart Door Lock model. Please check the door lock model you have purchased first. For information on smartphone models with interoperability, please refer to the Product Details page on our website.



1. Door Lock Model: SHP-DS705 (Bluetooth Version: 4.2 or higher)



1) Android: V5.0~7.0. The key models are:



Samsung Electronics
Galaxy S5, Galaxy S6, Galaxy S6 edge, Galaxy S7, Galaxy S7 edge, Galaxy S8, Galaxy Note4, Galaxy Note5



LG Electronics
G6, G5, G4, V20



2) iOS 9.0 or higher. The key models are:



Apple
iPhone5, iPhone5s, iPhone SE, iPhone6, iPhone6 Plus, iPhone7, iPhone7 Plus



2. Door Lock Models: SHP-DP808, SHP-DP728, SHP-DP727,SHP-DH525 (Bluetooth Version: 4.0 or higher)



1) Android: Android V4.3~7.0. The key models are:



Samsung Electronics
Galaxy S4, Galaxy S5, Galaxy S6, Galaxy S6 edge, Galaxy S7, Galaxy S7 edge, Galaxy S8, Galaxy Note3, Galaxy Note4, Galaxy Note5



LG Electronics
G4, G5, G6, V10, V20



Other Makers
[Lenovo] : Vibe Shot
[Xiaomi] : MI4C, MI 4I
[Oppo] : RTT
[Vivo vivo] : X5L
[Coolpad] : Y75
[Huawai] : Honor 7, RIO-L02
[HTC] : ONE E9



2) iOS: 9.0 or higher. The key models are:

Apple
iPhone5, iPhone5s, iPhone6, iPhone6 Plus, iPhone7